Terms of Use

Effective Date: 11th April 2026
Company: Flint is owned and operated by Flint Matchmaking Ltd, a company registered in the United Kingdom.
Contact: support@flint.love

1. Acceptance of Terms

By accessing or using the Flint website, app, or attending any Flint event, you agree to these Terms of Use. If you do not agree, please do not use the service.

2. Eligibility

To use Flint, you must be at least 18 years old and legally capable of entering into a binding agreement. We reserve the right to suspend or terminate access if we believe someone has provided false information or violated our community standards.

3. Account and Registration

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Keeping your information accurate and up to date

  • Any activity that happens under your account

We may suspend or deactivate accounts that appear fake, harmful, or inactive for extended periods.

4. Use of the Service

Flint is designed to help people explore self-awareness, find compatible matches, and connect at events. You agree to:

  • Use the app respectfully and lawfully

  • Not harass or harm other users

  • Not impersonate others or provide misleading information

  • Not attempt to access or scrape data from our systems

5. AI, Matchmaking & Automated Suggestions

Flint uses quizzes, games, and user behaviour to assist in generating compatibility insights. While these tools are designed to enhance your experience:

  • No match is guaranteed

  • Final connection decisions are always yours

  • You may opt out of automated matchmaking by disabling it in your settings

  • You can request a human review of significant decisions

6. Events and In-Person Activities

By signing up for a Flint event, you agree to:

  • Participate respectfully and responsibly

  • Follow any age, location, or identity requirements for the event

  • Accept that your image may be captured in photos or video, and inform the organiser if you’d like to opt out

We reserve the right to refuse entry or remove any attendee who violates our community guidelines.

7. Payments

Payments for premium features, matches, or events are processed securely via Stripe. By making a purchase, you agree to:

  • Pay all applicable fees

  • Provide valid payment details

  • Review event or match-related refund terms, which may vary by type

We do not store full card details, and refunds (if applicable) are subject to the terms provided at the point of purchase.

8. Communications

By using Flint, you agree to receive essential service-related messages (e.g., account updates, match notifications). You can opt out of promotional emails at any time using the unsubscribe link or your settings.

9. Termination

We may suspend or terminate your access to Flint if:

  • You violate these terms

  • You behave in a way that endangers others, yourself, or the community

  • You misuse the platform or attempt to manipulate matches

10. Intellectual Property

All content, trademarks, and designs associated with Flint (excluding user-generated content) are owned by Fifi Mason Ltd. You may not copy, distribute, or modify content without permission.

11. Limitation of Liability

Flint provides compatibility tools and events to help people meet—we do not guarantee relationships, outcomes, or compatibility. We are not liable for:

  • Any loss, damage, or injury resulting from user interactions (online or offline)

  • The accuracy of user-provided content

  • Interruptions or bugs in the service

You use the service at your own risk and should take appropriate safety precautions, especially when meeting others in person.

12. Changes to Terms

We may update these terms occasionally. We’ll notify you of significant changes via email or in-app notice. Your continued use of Flint confirms your acceptance of the updated terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.

14. Contact Us

Questions about these terms?
Email: support@flint.love